Privacy Policy
Effective date 1 July 2026. Review date 1 July 2029.
First Wish Pty Ltd ATF Blue Sky Trust
ABN 15 611 648 232
1. Introduction
First Wish Pty Ltd ATF Blue Sky Trust (we, us, our) is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose and manage personal information.
2. Personal information we collect
We may collect personal information such as contact details, financial and taxation information, identification data, communication records, and website usage data.
We only collect information necessary for our business activities or as required by law.
3. How we collect information
We collect information directly from you when you engage our services or communicate with us. We may also collect information from third parties and public sources where lawful.
4. Purpose of collection
We collect and use personal information to provide professional services, manage operations, comply with legal obligations, and communicate with clients.
5. Disclosure of information
We may share information with staff, service providers, regulators, and other authorised parties where necessary.
6. Overseas disclosure
Some information may be stored in cloud systems located outside Australia. We take reasonable steps to ensure security and compliance.
7. Website and cookies
We may collect technical data such as IP address and browsing activity to improve our website and services.
Enquiry form and email
When you submit our enquiry form, we collect the information you provide: your name, email address, phone number, business name (if given), the services you're interested in, your current accounting software (if given) and any message you send us.
We use this information only to respond to your enquiry and to discuss the services you've asked about.
Your enquiry is processed using Cloudflare, which hosts our website and handles the form submission, and Amazon Web Services' Simple Email Service (SES), which delivers it by email. We do not store enquiry submissions in a database.
Your enquiry is sent by email to hello@completedtax.com.au, with a copy also sent to our website support provider, to help make sure the form is working correctly and that enquiries are being received. You'll also receive an automatic confirmation email from us.
If you have any questions about how we handle an enquiry you've sent us, contact hello@completedtax.com.au.
8. Direct marketing
We may send communications about our services. You can opt out at any time.
9. Security of information
We take reasonable steps to protect personal information from misuse, loss or unauthorised access.
10. Access and correction
You may request access to or correction of your personal information by contacting us.
11. Privacy complaints
You may lodge a complaint with us if you believe your privacy has been breached. We will respond within a reasonable timeframe.
12. Contact us
First Wish Pty Ltd ATF Blue Sky Trust
Suite 3, Level 1, 86 Grimshaw Street, Greensborough VIC 3088
0417 995 234
13. Changes to this policy
We may update this policy from time to time. The latest version will be available upon request or via our website.